'Mock' Test: feedback call
Service Description
Following a Kent Test 'mock' session, if you choose a platinum or the platinum plus feedback package, your package includes a 30 minute call to discuss your son or daughter's results. I'll use this time to answer any questions that you have, having received your child's test feedback by email, and to share additional details of their performance during the test experience.
Cancellation Policy
If sessions are cancelled by a parent, or a pupil does not arrive for their sessions, a refund or reschedule will not be possible. In lieu of any sessions not attended, details of the work missed will be sent by email, so that children can complete the missed work at home instead. Sessions must be paid for, whether a child attends their session or not, since each child’s tuition ‘slot’ is reserved for them for the duration of the school year at the time of booking. ​Tutors on the Sunnydene Teaching Team endeavour to keep their own requests to change booked session times to an absolute minimum, but there may be very rare occasions when there is a need to request that we make an alternative arrangement. As much notice as possible will always be given, with an alternative day or time for a session offered wherever possible. If a tutor is not available for a scheduled session and a suitable alternative day and time cannot be found, a credit will be added to the next term’s invoice.​
Contact Details
01795 720593
jeni@sunnydene-tutoring.co.uk
Saphir House, 5 Jubilee Way, Faversham, Kent. ME13 8GD